Privacy Policy

Good Stitch | Oxnard, California

Effective Date: March 2026

Good Stitch ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us. By using our website or services, you consent to the practices described below.

Personal Information

When you place an order, request a quote, or contact us, we may collect:

•       Name, company name, and contact information (email address, phone number, mailing address)

•       Billing and shipping information

•       Payment information (processed securely through our payment processor)

•       Artwork files, logos, and design assets you provide for embroidery or promotional product customization

•       Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

•       IP address and browser type

•       Pages visited and time spent on the site

•       Referring website or search terms

•       Device and operating system information

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings; however, certain features of our site may not function properly as a result.

We use the information we collect for the following purposes:

•       To process and fulfill your orders, including custom embroidery and promotional product requests

•       To communicate order status, shipping updates, and proof approvals

•       To respond to inquiries and provide customer support

•       To send promotional emails or newsletters (you may opt out at any time)

•       To improve our website, products, and services

•       To comply with applicable laws and regulations, including California consumer protection laws

We do not sell your personal information. We may share your information with:

•       Third-party service providers (e.g., payment processors, shipping carriers, promotional product suppliers) who assist in fulfilling your order

•       Technology partners that help us operate our website

•       Law enforcement or government authorities when required by law

All third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than the services they provide to us.

As a California-based business, we comply with the California Consumer Privacy Act (CCPA). California residents have the right to:

•       Know what personal information we collect and how it is used

•       Request deletion of your personal information

•       Opt out of the sale of personal information (we do not sell personal information)

•       Non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us at info@goodstitchembroidery.com or call 805.228.2552.

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us:

Good Stitch

Oxnard, California

Phone: 805.228.2552

Email: info@goodstitchembroidery.com